Privacy Policy

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Last updated: April 30, 2026

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This Privacy Policy explains how we collect, use, disclose and protect information about visitors and customers (“you”) when you use our website and services (the “Services”).

By using our website, you agree that your information will be handled as described in this Privacy Policy. This policy is for general information only and is not legal advice. You are responsible for making sure this policy matches your actual practices and the laws that apply to you.

1. Who we are

This website is operated by [GreeneLeafHINC] (“we”, “us”, or “our”).
Registered address: [215 East Bay St, Ste 201k #3584, Charleston, South Carolina 29401 Us]
Email: [admin@greeneleafinc.com]
Phone: [864]

If you have any questions about this Privacy Policy or our data practices, you can contact us using the details above.

2. Information we collect

We may collect the following types of information:

2.1 Information you provide to us directly

• Contact details (such as name, email address, phone number, billing and shipping address)

• Account details (such as username, password, profile information)

• Order information (such as products purchased, payment method, order history)

• Messages and content you send us (such as emails, contact form submissions, reviews, comments, support requests)

• Any other information you choose to provide

2.2 Information collected automatically

When you visit or use our website, we may automatically collect:

• Device and browser information (such as IP address, browser type and version, operating system, device identifiers)

• Usage data (such as pages viewed, links clicked, time and date of visits, referring/exit pages)

• Approximate location information based on your IP address

2.3 Cookies and similar technologies

We use cookies and similar technologies (such as pixels and tags) to:

• Help our website function properly

• Remember your preferences and settings

• Understand how you use our website

• Improve performance and user experience

• Support security and fraud prevention

• Provide and measure ads and marketing campaigns

You can usually set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our website may not work properly.

3. How we use your information

We may use your information for the following purposes:

• To provide, operate and maintain our website and Services

• To process and fulfill your orders, payments and deliveries

• To create and manage your account

• To communicate with you about your orders, account, and customer support requests

• To send you service-related messages (such as order confirmations, shipping updates, security alerts, and policy updates)

• To send you marketing communications (where permitted by law or with your consent), such as newsletters, special offers and promotions

• To personalize your experience on our website

• To analyze and improve our website, products, services and marketing

• To prevent, detect and investigate fraud, abuse, security risks and other harmful activity

• To comply with legal obligations and enforce our terms and policies

• For any other purpose that we describe at the time we collect your information, or with your consent

4. Legal bases for processing (EEA, UK and similar jurisdictions)

If you are in the European Economic Area (EEA), the United Kingdom (UK) or another region with similar laws, we process your personal data under the following legal bases:

• Performance of a contract: To provide our Services, process your orders, and fulfill our agreements with you.

• Legitimate interests: To operate, improve and protect our business and Services, including customer support, analytics, and security, where these interests are not overridden by your rights.

• Consent: For certain activities, such as some types of marketing or non-essential cookies, where we ask for your consent.

• Legal obligation: To comply with laws, regulations, and legal processes.

5. How we share your information

We do not sell your personal information. We may share your information in the following situations:

5.1 Service providers

We may share information with trusted third-party service providers who help us operate our business and provide our Services, such as:

• Website hosting and platform providers

• Payment processors

• Shipping and logistics providers

• Email and marketing tools

• Analytics and advertising partners

• Customer support tools

These service providers are allowed to use your information only as needed to perform services for us and must protect it according to applicable laws and contracts.

5.2 Legal and safety reasons

We may share information if we believe it is reasonably necessary to:

• Comply with applicable laws, regulations, legal processes or government requests

• Enforce our terms and policies

• Protect our rights, property, safety, or that of our users or others

• Detect, prevent or address fraud, security or technical issues

5.3 Business transfers

If we are involved in a merger, acquisition, sale of assets, reorganization, bankruptcy or similar event, your information may be transferred as part of that transaction, subject to applicable law.

5.4 With your consent

We may share your information for any other purpose disclosed to you at the time of collection, with your consent.

6. Payments

If you make a purchase on our website, your payment will be processed by a third-party payment processor. We do not store full payment card details such as full credit card numbers or security codes. These details are handled by the payment processor in accordance with their own privacy and security practices.

Please review the privacy policy of the payment provider you use for more information about how they handle your data.

7. Marketing, newsletters and communications

If you sign up to receive marketing emails or newsletters, we may use your contact details to send you:

• News and updates about our products and services

• Special offers, promotions and discounts

• Other marketing communications we think may interest you

You can opt out of marketing emails at any time by:

• Clicking the “unsubscribe” link in any marketing email, or

• Contacting us using the details in the “Contact us” section below

Even if you opt out of marketing, we may still send you non-marketing messages, such as order confirmations, service messages and important updates.

8. Analytics and advertising

We may use analytics tools and advertising partners to help us understand how visitors use our website and to show relevant ads. These tools may use cookies and similar technologies to collect information about your use of our website and other sites over time.

You can usually manage your preferences for interest-based advertising through your browser settings, device settings, or the settings offered by specific advertising partners. Options may vary by region.

9. International data transfers

We may store and process your information in countries other than the country where you live. These countries may have different data protection laws than your country.

When we transfer personal data internationally, we take steps to protect it in accordance with this Privacy Policy and applicable laws, such as using standard contractual clauses or other lawful transfer mechanisms where required.

10. Data retention

We keep your personal information only for as long as necessary to:

• Provide our Services to you

• Fulfill the purposes described in this Privacy Policy

• Comply with legal, tax, accounting or reporting obligations

• Resolve disputes and enforce our agreements

The exact retention period may vary depending on the type of data and the reasons we collected it. When we no longer need your information, we will delete it or anonymize it in a secure way.

11. Your rights

Depending on where you live, you may have certain rights regarding your personal information. These may include:

• Access: The right to know whether we process your personal data and to request a copy.

• Correction: The right to request that we correct inaccurate or incomplete data.

• Deletion: The right to request that we delete your personal data, subject to certain exceptions.

• Restriction: The right to request that we limit the processing of your data in certain situations.

• Objection: The right to object to certain types of processing, including direct marketing.

• Data portability: The right to request a copy of your data in a structured, commonly used and machine-readable format, where technically feasible.

• Withdraw consent: Where we rely on consent, the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details in the “Contact us” section below. We may need to verify your identity before responding to your request. Your rights may be subject to limitations under applicable law.

12. Additional information for California residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) or similar laws, such as:

• The right to know what categories of personal information we collect, use, disclose and, if applicable, “sell” or “share”

• The right to request access to and deletion of your personal information

• The right to opt out of the “sale” or “sharing” of your personal information, if applicable

• The right not to be discriminated against for exercising your privacy rights

We do not sell your personal information for money. If we engage in activities that may be considered a “sale” or “sharing” under California law (for example, certain types of targeted advertising), we will provide you with a way to opt out where required.

To exercise your rights as a California resident, please contact us using the details in the “Contact us” section below.

13. Children’s privacy

Our website and Services are not directed to children under the age of [insert age, e.g., 13 or 16, depending on your laws], and we do not knowingly collect personal information from children under that age.

If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete it as required by law. If you believe a child has provided us with personal information, please contact us.

14. Security

We use reasonable technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration and destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security. You are responsible for keeping your account credentials and passwords safe.

15. Third-party websites and services

Our website may contain links to third-party websites, services or content that we do not control. This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party sites or services you visit.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. In some cases, we may also notify you by email or by posting a notice on our website.

Your continued use of our website and Services after any changes means you accept the updated Privacy Policy.

17. Contact us

If you have any questions, concerns or requests about this Privacy Policy or our data practices, you can contact us at:

[GreeneLeafhinc]
Email: [admin@greeneleafinc]
Address: [215 East Bay St, Ste 201k #3584, Charleston, South Carolina 29401 Us]
Phone: [864-420-3237]

Next step: replace all bracketed placeholders (like [Your Business Name]) with your real details and, if possible, have a legal professional review this to make sure it fits your exact situation and local laws.

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